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JVIS - Information system of the Consumer Protection and Technical Regulatory Authority

You must log in to make inquiries, requests and notifications related to yourself or your company.

Consumer Disputes Board

Submit a statement to the Consumer Disputes Board

Decisions of the Consumer Disputes Board

Allows you to view all decisions of the Consumer Disputes Board

Consumer Disputes Board Blacklist

Displays companies that have not complied with the decisions of the Consumer Disputes Board

Verification of the validity of permits and certificates

Allows you to check the validity of permits for facilities, installations and equipment

Railway traffic register

Displays the registered rolling stock

Business hazard calculator

Võimaldab kontrollida rajatiste, paigaldiste ja seadmete lubade kehtivust

Raudteeliiklusregister

Kuvab registrisse kantud raudteeveeremit

Ettevõtte ohtlikkuse kalkulaator

Private client Business client

- Entrepreneurship
  
  When trading with individuals, you must take into account the legal rights of consumers.
  
  The Consumer Protection and Technical Regulatory Authority supervises the enforcement of consumer rights.
  
  Dispute resolution
  
  Dispute resolution
  
  Unfair trading practices
  
  Unfair trading practices
  
  Foreign direct investment screening
  
  Consumer protection requirements
  
  Consumer protection requirements
  
  Advertising
  
  Trade
  
  E-commerce
  
  Off-premises contract
  
  Telephone sales
  
  Financial services
  
  Package Travel Contact Point
  
  All EU Member States have designated central contact points to facilitate the administrative cooperation and supervision of travel organizers operating in different Member States.
  
  In Estonia, the contact point is the Consumer Protection and Technical Regulatory Authority.
  
  Package Travel Contact Point
  
  For Enforcement Authority
  
  For Traveler & Trader
  
  National Contact Point of Responsible Business Conduct
- Safety
  
  Products, services
  
  Toys
  
  Cosmetics
  
  Clothing and footwear
  
  Articles of precious metal
  
  Personal protective equipment
  
  Gas appliances
  
  Electrical appliances
  
  Building materials
  
  Leisure services
  
  Pyrotechnics, fireworks
  
  Energy efficiency
  
  Legal metrology
  
  Installations and machines
  
  Gas installations
  
  Pressure equipment
  
  Electrical installations
  
  Elevators, escalators
  
  Lift-up doors
  
  Handling of substances
  
  Chemicals
  
  Pyrotechnics, fireworks and explosives
  
  Recognition of foreign professional qualifications
  
  Dangerous products
  
  EU rapid alert system RAPEX
  
  CE marking
- Buildings, construction
  
  Construction
  
  Buildings
  
  Public playgrounds
  
  Railway construction
  
  Construction business
  
  Professional qualifications
  
  Accessibility
  
  Energy efficiency
  
  Superficies licences for offshore wind farms
  
  Legislation
  
  Maritime spatial planning
  
  Superficies licence proceedings commenced for offshore wind farms
  
  FAQ
  
  Notices
  
  Notices of auction
  
  Winners of the auctions
- Communications, media
  
  Communication services
  
  Consumer protection
  
  Communications market
  
  Numbering
  
  High speed internet
  
  Media services
  
  Media service license (radio, television)
  
  Requirements
  
  Radio communication
  
  Radio frequencies
  
  Radio equipment
  
  Use of frequencies
  
  Applying for a frequency licence
  
  Amateur radio stations
  
  Aircraft, watercraft radio licenses
  
  TV and radio broadcasting
- Railway
  
  National Rail Traffic Register
  
  Railway, rolling stock registration
  
  Railway legislation
  
  European Union railway legislation
  
  Railway legislation in the Republic of Estonia
  
  Supervision of railway companies
  
  Supervision of railway companies
  
  Reports and deadlines for railway companies
  
  Safety reports to the European Railway Agency
  
  Training and examination of train drivers
  
  Train driving licenses and certificates
  
  List of training centres and recognised examiners for train drivers
  
  Rail Baltic
  
  Preliminary design and studies
- About us
  
  Information and contacts
  
  Introduction and structure
  
  Contacts
  
  News and press
  
  News, press releases and articles
  
  Contact for journalists:
  
  tel.: 6672153
  e-mail: [email protected]
  
  Permits and state fees
  
  Media services license
  
  Numbering license
  
  Frequency license
  
  State fees
  
  Handbooks and Guidelines

Handbooks and Guidelines

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About us
Handbooks and Guidelines

Handbooks and Guidelines

On this page we have compiled instructions for different areas.

Tourism Advertising Safety

Tourism

1 | 1

Download all files

Advertising

1 | 1

Download all files

Safety

1 | 1

Download all files

Last updated: 13.04.2021

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Consumer Protection and Technical Regulatory Authority

Endla 10A, 10122 Tallinn
+372 667 2000
Consumer advice hotline: +372 620 1707 (Mon-Thu 10.00-15.00)
[email protected]
Open Mon-Fri 9.00-16.00

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